Important General Information
RANDOM SAMPLES: We offer FREE Random samples. We offer a kit that includes all of our top selling products or you can request specific items. All we require is your UPS or FedEx shipping number. Go to jubileebrands.com/samples to submit your request.
FREE SPEC SAMPLES: We offer FREE spec samples of our Thanks A Dozen donut box & Brandelope standard priority mailers. All we require is your UPS or FedEx shipping number. All other products are $10.00(z) each except mounted product samples which are $20.00(z). Artwork can be emailed to: [email protected] Large files, 5MB or more, can be uploaded at: jubileebrands.com/samples
PROOFS: Factory will supply an email proof at no charge. If changes are required, the first one is free. Each additional change is $25.00(z). Proof approval must be sent via email to: [email protected]
ORDERS: Orders must be confirmed by email to: [email protected]
LESS THAN MINIMUMS: Less than minimums are available on all products $100.00 (g). Please contact us for more details.
OVERRUNS & UNDERRUNS: All orders are subject to a 5% over and under run and will be billed accordingly. Exact quantity is a 5% upcharge.
ACKNOWLEDGMENTS: All orders will be acknowledged via email. Please review acknowledgment upon receipt and notify factory immediately if there is a discrepancy. All orders will be processed and billed based on the information that appears on the acknowledgment.
PRODUCTION TIME: Standard production time for most items is 4-11 working days. Production begins the day AFTER receipt of order with approved artwork, proof and credit. Production time will start after written approval.
RUSH SERVICE: Rush Service is available on all products. All rush orders must be approved by the factory. Rush charges are determined at the time of placing the order based on scheduling and quantity.
SHIPPING: All products F.O.B. St. Louis, Missouri. Freight is additional. Orders will be shipped FedEx Ground unless you supply an alternative shipper number. Large quantity orders will ship on a pallet via truck. Delivery liability with factory ends when merchandise is delivered to freight carrier. If for whatever reason the carrier fails to make a timely delivery the distributor still has a liability to the factory. All products ship flat.
SPLIT DESTINATION SHIPMENT: Add $5.00(z) for each additional destination. All split shipments must ship at the same time or split shipment charge will increase to $10.00(z).
TERMS: Orders under $100.00 require payment with order. Over $100.00 open account, net 30 days, subject to satisfactory credit approval. NSF checks have a handling charge of $30.00. A 1.5% convenience fee is added to credit card payments.
CLAIMS: All claims must be made within 30 days of delivery. Unauthorized claims will be refused.
PRICES: Prices & specifications in the catalog are subject to change without notice. Prices are effective January 1, 2014.
COMPUTER GENERATED ART:
Adobe Photoshop Version CS4* or greater
Adobe Illustrator Version CS4 or greater
Preferred art is Vector based saved as EPS format. *Color Photoshop files must be saved in CMYK mode. Resolution should be at least 150 dpi at 100% of printing size and saved as EPS, TIFF or JPEG format. All photos must accompany the files in which they are used. All text MUST be outlined.
TEMPLATES: Templates are available at: jubileebrands.com.
SUBMISSION OF ARTWORK:
Artwork for samples can be emailed to:
Artwork for orders can be emailed to [email protected]
Artwork can also be uploaded at: jubileebrands.com/upload
All short runs are printed digitally. Some designs and some colors may incur streaking, mottling, ghosting and other undesirable effects. The colors most likely to do this are light colors, greens, oranges, and neutral colors (shades of gray).
To prevent undesirable effects we suggest avoiding large solid areas, and adding “digital noise” which may help if areas of solid color cannot be avoided.
Photography prints best so we encourage you to use photos.
In the event we need to make changes to your design in order to print, those changes will be made at a very low cost of $35.00(z) per hour plus the cost of shipping the proofs.
COPYRIGHTS: Customer accepts full responsibility for claim and litigation arising from alleged infringement of patents, trademarks and copyrights.